Refund Policy

For Waterlake Holiday Caravans

CANCELLATIONS

1. For cancellations made prior to 6 weeks before the holiday due date,
the deposit will be refunded, less expenses incurred.

2. For cancellations made within 6 weeks from the holiday due date, the
rent will be refunded, (less expenses incurred) if the property can be re-let. If we are unable to
re-let the property for that period, the full rental will be payable.

3. If the balance is not paid when it is due, this is treated as a cancellation.
The deposit will be refunded, (less expenses incurred) if the property can be re-let. If we are
unable to re-let the property for that period, then the full rental will be
payable.

In the event of a Pandemic outbreak and Government restrictions on travel and holiday accommodation being closed, or a member of your party caught the virus, then we would refund all monies paid. For any other cancellation, rules above apply.